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UChoose Rewards FAQ

What is uChoose Rewards®?

uChoose Rewards is a rewards program where you earn points for shopping or using your Eastex CU Visa® Platinum Rewards Credit Card, then redeem your points for anything of your choice from a huge online rewards catalog.

How do I earn points?

You earn 1-point per $1 every time you use your Eastex CU Visa® Platinum Rewards Card. Whether you shop in-store or online, you’ll earn points.

Where can I earn points?

You earn points everywhere your card is accepted.

What can I redeem my points for?

You can redeem your points for literally thousands of options. It all depends on your personal preferences. You can get event tickets, electronics and hi-tech gadgets, spa treatments, apparel, airline tickets, activity vouchers – the list goes on and on. Browse the redemption section to see all the exciting options available to you.

We keep track of all the points you earn and will help you find just what you are looking for when you are ready to redeem. We even have a Wish List that will help you track when you have earned enough to redeem a specific item.

When can I redeem my points?

It can take up to 60 days for your points to be credited to your account. You must accumulate 1,500 points before you can redeem your points for gift cards and catalogue items. You must accumulate 1,500 points before you can redeem your points for cash back. After that, you can redeem for any number of amazing items. Simply look for your “Total Points Available for Redemption” on the Point Details page to see how many points you have available for redemption.

Can I share points with other accounts?

All cards within an account (joint accounts) automatically earn points together.

Where can I view my point activity?

You can access the history of your point activity at www.uchooserewards.com on the Point Details page.

What if I shopped at a participating retailer, but my points are not showing up?

It can take up to 30 days for transactions to appear on the Point Details page. If points from a qualified transaction do not appear after 30 days, please Click Here to submit an inquiry.

When I redeem for a product, can I ship my redemption to an address other than the one Eastex Credit Union has on file for me?

Yes – you will have the opportunity to change the address for your redemptions as long as the address is located in the United States.

What will happen to my points if my card is lost or stolen?

If your card is lost or stolen and a replacement is issued, points will automatically be transferred to the new card. Once you receive your new card, you will need to re-register on the website with your new card.

If someone manages to get access to my uChoose Rewards username and password, can they redeem my points?

Every effort is made to authenticate uChoose Rewards participants – but fraud can occur. If you feel that you might have been a victim of fraud, contact your financial institution so that an investigation can be undertaken.

How much does it cost to participate?

There is no cost. Membership in uChoose Rewards® is absolutely free for Eastex Credit Union members, so start shopping and earning today.

What if I have another question?

If you have other questions not answered here, you can contact us at 866-445-9622 or click here to submit your inquiry.

How Do I Apply?

If you don’t have a Eastex CU Visa® Platinum Rewards Credit Card and would like to apply, Click Here, call us at 866-445-9622 or stop by any of our convenient locations and speak to a loan officer today!

*normal credit criteria applies.


Auto Loans

RATES AS LOW AS
2.80%
APR*

Credit Cards

RATES AS LOW AS
9.9%
APR*

Money Markets

RATES UP TO
0.60%
APY*

Certificates

RATES UP TO
1.81%
APY*

IRA

RATES UP TO
0.65%
APY*