Coronavirus Updates

7/14/20

LOBBY UPDATE

Due to the spike in COVID-19 cases, our lobbies are temporarily closed. Please call (409) 276-2525 to request an in-person appointment. The drive-thrus and call center are still open and ready to serve you!

4/6/20

FBI SEES RISE IN FRAUD SCHEMES RELATED TO THE CORONAVIRUS (COVID-19) PANDEMIC

Scammers are leveraging the COVID-19 pandemic to steal your money, your personal information, or both. Don’t let them. Protect yourself and do your research before clicking on links purporting to provide information on the virus; donating to a charity online or through social media; contributing to a crowdfunding campaign; purchasing products online; or giving up your personal information in order to receive money or other benefits. The FBI advises you to be on the lookout for the following:

Fake CDC Emails

Watch out for emails claiming to be from the Centers for Disease Control and Prevention (CDC) or other organizations claiming to offer information on the virus. Do not click links or open attachments you do not recognize. Fraudsters can use links in emails to deliver malware to your computer to steal personal information or to lock your computer and demand payment. Be wary of websites and apps claiming to track COVID-19 cases worldwide. Criminals are using malicious websites to infect and lock devices until payment is received.

Phishing Emails

Look out for phishing emails asking you to verify your personal information in order to receive an economic stimulus check from the government. While talk of economic stimulus checks has been in the news cycle, government agencies are not sending unsolicited emails seeking your private information in order to send you money. Phishing emails may also claim to be related to:

• Charitable contributions
• General financial relief
• Airline carrier refunds
• Fake cures and vaccines
• Fake testing kits

Counterfeit Treatments or Equipment

Be cautious of anyone selling products that claim to prevent, treat, diagnose, or cure COVID-19. Be alert to counterfeit products such as sanitizing products and Personal Protective Equipment (PPE), including N95 respirator masks, goggles, full face shields, protective gowns, and gloves. More information on unapproved or counterfeit PPE can be found at www.cdc.gov/niosh. You can also find information on the U.S. Food and Drug Administration website, www.fda.gov, and the
Environmental Protection Agency website, www.epa.gov. Report counterfeit products at www.ic3.gov and to the National Intellectual Property Rights Coordination Center at iprcenter.gov.

If you are looking for accurate and up-to-date information on COVID-19, the CDC has posted extensive guidance and information that is updated frequently. The best sources for authoritative information on COVID-19 are www.cdc.gov
and www.coronavirus.gov. You may also consult your primary care physician for guidance.

The FBI is reminding you to always use good cyber hygiene and security measures. By remembering the following tips, you can protect yourself and help stop criminal activity:

• Do not open attachments or click links within emails from senders you
  don't recognize.
• Do not provide your username, password, date of birth, social security
  number, financial data, or other personal information in response to an
  email or robocall.
• Always verify the web address of legitimate websites and manually type
  them into your browser.
• Check for misspellings or wrong domains within a link (for example, an
  address that should end in a ".gov" ends in .com" instead)

If you believe you are the victim of an Internet scam or cyber crime, or if you
want to report suspicious activity, please visit the FBI’s Internet Crime
Complaint Center at www.ic3.gov.

Source: March 20, 2020 / Alert Number I-032020-PSA / Questions regarding this PSA should be directed to your local FBI Field Office. Local Field Office Locations: www.fbi.gov/contact-us/field