You’ve heard about it, maybe you know what it is, maybe not.
Our new Connect on the GO drive in teller machines in Buna and Kountze are designed to help you complete all your financial transactions without having to come into the lobby.
Connect on the GO Is an Interactive Teller Machine (ITM.) An ITM is innovative technology that offers the convenience of Drive through self-service transactions with the personal touch of a teller. Our members will be able to receive the same devoted, consistent service, with the efficiency of a machine. We are the first in the area to provide this convenient service to our loyal members.
These ITMs actually look like an ATM machine, they allow you to have a real-time, face-to-face conversation with an Eastex Member Service Representative at the machine. This MSR can guide you through every step of your transaction and answer any questions you may have about your account.
Using two way video, built-in speakers and a microphone, the Eastex CU Connect on the GO allows you and the MSR to interact as if you were speaking in person. All transactions are safe, private and secure. Most importantly, you can complete almost any transaction that you can with an MSR in our lobby; make deposits, withdrawals, transfers, loan payments, cash checks, and more.
Update on Buna Connect on the GO!:
We are proud to announce that Buna Connect on the Go location is now up and running. Located in the heart of Buna at 525 Hwy 62, we can now serve the Buna community with these convenient services without having to drive to another branch. Stay tuned – Kountze will be next!