Eastex Credit Union brings its members the first Interactive Teller Machine in Southeast Texas.
What is an ITM?
ITM stands for Interactive Teller Machine. An ITM is innovative technology that offers the convenience of self-service transactions with the personal touch of a teller. Members can receive the same devoted, consistent service, with the efficiency of a machine.
Eastex CU is proud to be the first in our area to provide this convenient service to our membership.
Our New Interactive Teller Machines, will be called “Connect on the Go” and will be installed and ready for use beginning October 2015. The locations will be at 525 Hwy 62 in Buna and Hwy 69 & Maplewood in Kountze… While these ITMs look like an ATM machine, they allow you to have a real-time, face-to-face conversation with an Eastex CU Member Service Representative (MSR) at the machine. This MSR can guide you through every step of your transaction and answer any questions you may have about your account.
Using a two-way video, built-in speakers and a microphone, the Eastex CU Connect on the GO allows you and the MSR to interact as if you were speaking in person. All transactions are safe, private and secure. Most importantly, you can complete almost any transaction that you can with an MSR in our lobby; make deposits, withdrawals, transfers, loan payments, cash checks and more.
Connect on the GO will have the same hours as our Drive Thru Service.
Kountze & Buna Connect on the Go hours:
Monday – Thursday
7:30 a.m. – 5:00 p.m.
Friday
7:30 a.m. – 6:00 p.m.
For additional questions about Connect on the GO, please contact a friendly representative at 409.276.2525 or stop by one of our three convenient locations (Evadale, Silsbee, and Kirbyville) today.
